Contact Us

We typically respond to all inquiries within 1 business day. For urgent matters, we offer priority support with response times of 2-4 hours during business hours. Emergency on-site service may be available depending on your location and the nature of the issue.

Yes, we provide comprehensive remote support for many of our services including website maintenance, digital marketing management, software installation, virus removal, and basic computer troubleshooting. Remote support is often faster and more cost-effective for issues that don't require physical hardware repair.

For one-time projects like website development or CCTV installation, we typically require a 50% deposit with the balance due upon completion. For ongoing services like digital marketing or maintenance plans, we offer monthly billing. We accept various payment methods including credit cards, bank transfers, and online payment platforms.

Yes, we stand behind our work with comprehensive warranties. Website projects include 30 days of free support and bug fixes. Hardware repairs come with a 90-day warranty. CCTV installations include 1 year of support. All warranties cover defects in workmanship and materials.

Absolutely! We regularly integrate our solutions with existing systems. Whether you need a website that connects to your current database, CCTV that works with your security system, or marketing that complements your existing efforts, we can design solutions that enhance what you already have in place.