Your Privacy Matters.

Overview

JRG Creations provides digital services including website development, digital marketing and business management solutions. In providing these services, we may receive information directly from you, through website forms, during business communications or through systems and platforms that you authorize us to work with.

We aim to use information for legitimate business and service-related purposes and to handle it with appropriate care.

Information We May Collect

The information we collect depends on how you interact with us and may include:

• Name, business or company name, email address and phone number.
• Information submitted through contact, quotation, appointment, career, audit or support forms.
• Project requirements, service preferences, messages and business-related information you provide.
• Technical information such as browser, device, IP address, pages visited and basic website usage information when available through our website or analytics tools.
• Information required to provide or manage services you have requested from JRG Creations.
• Information made available through third-party platforms when you authorize an integration or provide us access for service delivery.

How We May Use Information

Information may be used to:

• Respond to enquiries and communicate with you.
• Prepare quotations, understand requirements and arrange appointments.
• Provide, maintain and support websites, digital marketing activities, business systems or other agreed services.
• Manage client relationships, support requests and project communications.
• Operate, secure, troubleshoot and improve our website and services.
• Measure website or campaign activity where analytics or advertising services are used.
• Maintain business, administrative, security and compliance records where appropriate.

Cookies & Similar Technologies

Our website may use cookies, session storage or similar technologies required for website functionality, security, preferences, analytics or integrations. Some third-party services used on the website may also set or read their own cookies according to their policies.

Browser settings can generally be used to control or remove cookies. Disabling essential cookies may affect certain website functionality.

Third-Party Platforms & Integrations

Depending on the services being provided, JRG Creations may work with third-party platforms such as hosting providers, email services, analytics tools, search platforms, advertising platforms, social media services or other business technology providers.

When you authorize JRG Creations to connect or manage a third-party account, information made available by that platform may be processed only as needed for the authorized service, subject to the platform's own terms, permissions and privacy practices.

When Information May Be Shared

We do not intend to disclose personal information unnecessarily. Information may be shared with service providers or technology platforms where this is reasonably required to operate the website, communicate, deliver an agreed service, maintain security or comply with applicable legal obligations.

Where third-party services process information on their own systems, their handling of that information may also be governed by their own privacy policies and terms.

Data Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, alteration, disclosure or loss. These measures may include access controls, authentication, secure connections, application security controls and restricted access to business systems where appropriate.

No website, internet transmission or storage system can be guaranteed to be completely secure. You should also take appropriate steps to protect your own accounts, devices and credentials.

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to provide or support services, maintain appropriate business records, resolve disputes, protect our systems or meet applicable legal and contractual requirements.

Retention periods can differ depending on the type of information and the relevant business or legal requirement.

Your Choices & Privacy Requests

Depending on applicable law and the circumstances, you may contact us to ask about personal information associated with you, request that inaccurate information be corrected, or request deletion or other appropriate handling of information.

Some information may need to be retained where there is a legitimate business, contractual, security or legal reason to do so.

Privacy-related requests can be sent to info@jrgcreations.com. We may need sufficient information to verify the request before acting on it.

Children's Privacy

JRG Creations' website and business services are intended for businesses, professionals and people seeking our services. They are not designed specifically for children. If you believe a child has submitted personal information through our website inappropriately, contact us so the matter can be reviewed.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, business practices, technology or applicable requirements change. The current version will be published on this page with an updated revision date.

You should review this page periodically if you want to stay informed about how information is handled.

Contact JRG Creations

If you have a question about this Privacy Policy or want to make a privacy-related request, contact JRG Creations using the details below.